Legal

Privacy Policy

Last updated: 9 November 2026

This policy explains what personal information Destination TEFL collects, why we collect it, who we share it with, and what control you have over it. We’ve kept it in plain English. If anything is unclear, email us and we’ll explain.

1. Who we are

Destination TEFL is a TEFL training and teacher placement provider based in Siem Reap, Cambodia. In this policy, “we”, “us” and “our” mean Destination T.E.F.L Training Co. Ltd., registered in Cambodia.

For any privacy question or request, contact us at admissions@destinationtefl.com.

2. What we collect

Information you give us

Guide downloads: your name and email address when you request our Teach Abroad Guide.
Enquiries: anything you include when you email or message us.
Applications: your name, contact details, nationality, age or date of birth, the programme and dates you’re applying for, your education and teaching background, your CV, and any TEFL or other certificates you upload.
Enrolment and onboarding: the information you give us in our pre-arrival forms once you’ve enrolled.
Criminal record checks: as part of your application we ask for a criminal record check. We use it only to assess your eligibility for our programmes and placement support, and only the people who need to see it can access it.

Information collected automatically

Server and security logs: when you visit our website, our hosting and security software record technical information such as your IP address, browser type and the pages you request. We use this to keep the site running and to block attacks.
Cookies and analytics: We don’t use advertising or analytics cookies. WordPress may set strictly necessary cookies, for example to keep the site secure.
Pre-course training module: if you’re an enrolled trainee, your progress in the pre-course module is saved in your own browser on your own device. It isn’t sent to us.

3. How we use your information

To answer you and send what you asked for, such as the Teach Abroad Guide or a reply to your enquiry.
To assess your application and check you meet our eligibility requirements.
To run your course: enrolment, pre-arrival preparation, training, assessment and certification.
To provide placement support: helping you find a teaching job after you graduate.
To verify your certificate if a school or employer asks us to confirm it.
To keep our website and systems secure.
To meet legal obligations that apply to us.

Our legal reasons for using your information are: to take steps you’ve asked for before entering a contract with us and then to perform that contract; our legitimate interest in running and protecting our business; your consent, where we ask for it; and complying with the law. We don’t sell your personal information, and we don’t use it for automated decisions about you.

4. Who we share it with

Partner schools and employers: as part of placement support we share your CV and relevant details with schools in Cambodia and, for qualifying graduates, in Thailand, Vietnam and Indonesia. We’ll talk to you before your details go to a school.
Recruitment agents: if you applied through an agent, we share information about your application with that agent.
Service providers that run our systems for us: WP Engine (website hosting), Netlify (hosting for our guides, brochures and training module), Google (email, documents and file storage), Formspree (website forms), Supabase (our student records database) and Resend (email delivery). ABA Bank processes course fee payments, whether through its PayWay service or by direct bank transfer. These providers can only use your information to provide their service to us.
Authorities: where the law requires us to.

5. International transfers

We’re based in Cambodia, and some of our service providers store data in other countries, including the United States. Partner schools are in Cambodia, Thailand, Vietnam and Indonesia. When your information goes to another country, we use providers with recognised security standards and, where available, contractual protections for international transfers.

6. How long we keep it

We keep personal information for no longer than 12 months after our last contact with you or, if you’re a graduate, after your placement support ends. After that we delete it.

Server and security logs: kept for the period our hosting and security providers set, usually a few weeks to a few months.

7. Your rights

You can ask us to:

give you a copy of the personal information we hold about you;
correct anything that’s wrong;
delete your information;
stop or limit how we use it, or object to a particular use;
send your information to you or someone else in a usable format.

Where we rely on your consent, you can withdraw it at any time. Email admissions@destinationtefl.com and we’ll respond within 30 days. If you’re in the UK, EU or another country with a data protection authority, you also have the right to complain to that authority.

8. Age

Our programmes are for adults. We don’t accept applications from anyone under 18 and don’t knowingly collect personal information from children.

9. Security

We limit access to your information to the people who need it to do their jobs, use providers with strong security standards, and protect our systems with access controls and security monitoring. No system is completely secure, but if a breach affects your information we’ll tell you promptly.

10. Changes to this policy

We’ll update this page if our practices change and revise the date at the top. If a change materially affects how we use information you’ve already given us, we’ll tell you directly.

11. Contact

Questions or requests: admissions@destinationtefl.com
Destination T.E.F.L Training Co. Ltd., Siem Reap, Cambodia